Hurt or anger…or both?
I often can’t tell the difference as to whether the world is hurt or angry….maybe it is both.
The role I am in most days involves me listening to a lot of complaints and it is mostly anger and it involves the loss of money. The main reason that I considered about the anger and/or hurt is that I think people’s reactions to things are changing.
I think there are many that are turning into the society that wants everything yesterday, mainly because in reality if we want something, we can go out and buy it. The “gimme” mentality was something that used to be thought of as only applicable to the business sector and to high industry managers, now because more parts of society have had money available to spend.
In more recent times that is changing, belts are meant to be tightening and so perhaps that is why there is more anger when money is frittered away or lost. In my role am the first point of contact for the customer who calls in, so therefore any stumbling block that gets in the way of this person not being able to get at “their money” is seen as a problem and therefore they lash out.
I deal with emails as well and it amazes how much abuse is given before the standard question of “will you please help me?” is asked. I am amazed how the saying about money being the route of all evil I not just something that is just below the surface, it is a visible emotion that is usually defined as anger.
One person’s anger usually leads to another’s hurt and there will never be a situation where everyone can win, not matter how hard we try to pacify every side in that situation. Peace is not just about putting down weapons and stopping the fight, peace is about controlling the anger inside and accepting that there will be hurt and there will be right and wrong, but we have to deal with it properly.
Thursday, June 19th, 2008 and is filed under Thoughts & Questions, Views on News.
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Rei Says:
I tend to believe that the more you lose something the more reactive you become. Have you ever met anyone that had lost something, never to be hurt or angry or both? Imagine loosing something so close to you.. maybe the degree of hurt and anger is in relation to the attachment to it.
Money for instance.. most people get really angry over losing it. And mostly because they worked long hours to get it. Money means survival.. a loss of money equates to loss of potential survival.
I agree with you when you say that one’s persons anger leads to anothers hurt. I also agree that we have to deal with this properly. And is there such a way. I think so. We’re all men and women of reason. Logically, reason should enable us to come up with a way. I’m not saying go all ‘vulcan’ and become emotionless. I am saying, use reason to understand the emotional conflict or uspet.
It isn’t easy, but with practice it could be done. Because in this world.. when one is hurt, one tends to strike out. Just look at current war’s.
I would only hope that politicians.. especially those with their fingers so close to the ‘buttons’ are able to ask themselves one question ‘am i being reasonable or reactive’.. before pushing that button.
June 26th, 2008 at 11:08 pm